Refund policy
Returns & Refunds
Handcrafted Leather Goods — Final Sale
Each piece is handcrafted with care and intention. Due to the nature of handmade leather goods, all handcrafted items are final sale and non-refundable. No exchanges are offered.
Handcrafted leather goods are designed as heirloom pieces and are traditionally cherished and rarely returned. Thank you for honoring the craftsmanship behind your purchase.
Returns (Special Circumstances Only)
Return requests are accepted only under special circumstances and must be submitted within 30 days of delivery.
Eligible items must be:
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Unused and unworn
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In original condition and packaging
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With tags and proof of purchase
Return requests must be approved before shipping. Unauthorized returns will not be accepted.
Contact: cobosenterprise@gmail.com
Return Address: 112 County Road 106 Uvalde, Texas
Damages or Order Issues
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
The following items are not eligible for return or refund:
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Handcrafted leather goods
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Custom or personalized items
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Special orders
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Sale items
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Gift cards
Refunds (If Approved)
If a return is approved, refunds will be issued to the original payment method within 10 business days. Processing times may vary by financial institution.
For questions, contact cobosenterprise@gmail.com